Privacy Policy

This Privacy Policy explains how Her Circle Enterprises L.L.C-FZ, trading as Her Circle (“Her Circle”, “we”, “us” or “our”), collects, uses, stores, shares and protects Personal Data when you visit hercircle.info, register for an event, book a diagnostic, apply for or participate in a programme or membership, submit a partnership enquiry, subscribe to our communications, or otherwise interact with us.

Her Circle is established in Dubai, United Arab Emirates.

Contact email: hello@hercircle.info

This Privacy Policy should be read together with our Terms of Use and any additional privacy notice or consent statement provided when we collect information from you.

1. Applicable Data Protection Law

We process Personal Data in accordance with applicable laws of the United Arab Emirates, including Federal Decree-Law No. 45 of 2021 Concerning the Protection of Personal Data, as amended or supplemented from time to time, together with other applicable UAE privacy, consumer protection, electronic transactions and digital commerce requirements.

Where another data protection law applies to a particular individual or processing activity, we will comply with that law to the extent required.

2. What Is Personal Data?

“Personal Data” means information relating to an identified individual or an individual who can be identified directly or indirectly from that information.

It may include, for example, your name, email address, telephone number, online identifiers, photograph, professional information and information relating to your business where that information can identify you personally.

Information relating solely to a company or other legal entity may not itself constitute Personal Data unless it also identifies an individual.

3. Personal Data We May Collect

Depending on how you interact with Her Circle, we may collect the following categories of information.

A. Identity and Contact Information

This may include:

• first and last name;
• email address;
• telephone or WhatsApp number;
• professional title;
• social media profile details; and
• other contact information you choose to provide.

B. Business and Professional Information

When you apply for a diagnostic, programme, event, membership or partnership opportunity, we may collect information such as:

• business or brand name;
• website;
• LinkedIn, Instagram or other professional profile;
• industry or business category;
• current business stage;
• business priorities, needs or challenges;
• information about your offer, customers or commercial activities;
• whether you are currently building or operating in the UAE;
• professional experience;
• areas in which you are seeking support; and
• information you voluntarily provide during applications, surveys, diagnostics or conversations with us.

Please avoid providing confidential, highly sensitive or unnecessary information unless we specifically request it.

C. Membership, Programme and Event Information

We may collect:

• applications and registration details;
• event attendance and participation history;
• membership or programme status;
• selected services or programme options;
• appointment and booking information;
• communication preferences;
• feedback, survey responses and testimonials;
• information required to personalise or administer your participation; and
• records relating to opportunities, introductions or support provided through Her Circle.

D. Transaction and Payment Information

If you purchase an event ticket, membership, programme or another paid service, we may process:

• transaction amount;
• currency;
• payment status;
• billing details;
• invoice information; and
• transaction reference numbers.

Payment card information may be processed directly by third-party payment providers. Her Circle does not intend to store full payment card details unless expressly stated otherwise at the point of payment.

E. Communications

We may collect information contained in communications you send to us through:

• email;
• WhatsApp or telephone;
• website forms;
• social media;
• event registration platforms;
• surveys;
• feedback forms; or
• other communication channels.

F. Photographs, Video and Audio

At certain Her Circle events or programmes, photographs or video recordings may be taken.

Where applicable, we will provide notice of photography or recording and obtain consent where required.

We may use approved photographs, recordings, testimonials or interviews for purposes including event documentation, Her Circle communications, social media, website content and marketing.

Where reasonably practicable, participants who do not wish to appear in identifiable promotional content should notify us before the event or at check-in.

Separate consent may be requested for close-up interviews, testimonials or other content focused specifically on an identifiable participant.

G. Website and Technical Information

When you use our website, certain information may be collected automatically, including:

• IP address;
• browser and device type;
• operating system;
• approximate location derived from technical information;
• date and time of access;
• referring website;
• pages viewed;
• interactions with the website;
• cookie identifiers; and
• analytics and performance information.

4. How We Collect Personal Data

We may collect Personal Data:

Directly from you

For example, when you:

• submit a form;
• subscribe to Her Circle updates;
• register for an event;
• purchase a ticket or programme;
• apply for membership;
• book a complimentary diagnostic;
• submit a partnership application;
• complete a survey;
• communicate with us; or
• participate in a Her Circle programme or event.

Automatically

Certain technical information may be collected through cookies, analytics tools, server logs and similar technologies.

From third parties

We may receive information through service providers or platforms used in connection with Her Circle, such as:

• event registration platforms;
• form providers;
• appointment booking services;
• payment providers;
• email and CRM platforms;
• social media platforms;
• analytics providers; and
• business partners where you have authorised an introduction or otherwise permitted the sharing.

We may also use publicly available professional information, such as business websites or professional social media profiles, where appropriate and lawful.

5. Why We Use Personal Data

We may process Personal Data for the following purposes.

Providing Services and Managing Our Relationship With You

Including to:

• process event registrations;
• administer programmes and memberships;
• arrange diagnostics and appointments;
• respond to enquiries;
• manage applications;
• provide relevant information and support;
• administer payments;
• issue invoices;
• maintain participant records;
• communicate service-related information; and
• fulfil our contractual obligations.

This processing may be necessary to enter into or perform a contract with you or to take steps you request before entering into a contract.

Assessing Relevant Support

We may use information about your business, stage, priorities and needs to:

• understand which Her Circle format may be relevant;
• prepare for a business diagnostic;
• recommend programmes or events;
• identify potential experts or partners;
• determine whether an opportunity is relevant to you; and
• improve the usefulness of our services.

Submitting information does not guarantee access to any particular programme, expert, partner, opportunity or commercial result.

Facilitating Introductions

Where appropriate, Her Circle may facilitate introductions between founders, experts, partners or other organisations.

We will not intentionally disclose your non-public diagnostic information or detailed business information to an external partner for an introduction without your permission or another lawful basis of which you have been appropriately informed.

Once you choose to enter into a direct relationship with another person or organisation, their own privacy terms may apply to the information you provide to them.

Marketing and Community Communications

Where permitted by applicable law and, where required, with your consent, we may send information about:

• Her Circle events;
• programmes;
• membership opportunities;
• founder opportunities;
• relevant partner or specialist support;
• educational content; and
• other Her Circle news or offers.

You can unsubscribe from marketing emails at any time through the unsubscribe link contained in the communication or by contacting us at hello@hercircle.info.

Withdrawing marketing consent will not prevent us from sending necessary administrative or service-related communications.

Submitting an enquiry, booking a diagnostic or registering for an event does not automatically subscribe you to unrelated general marketing unless this is clearly stated at the point of collection or you separately opt in.

Operating and Improving Her Circle

We may process information to:

• understand how our website and services are used;
• measure engagement;
• improve our programmes and website;
• conduct internal research and analysis;
• develop new formats or services;
• maintain service quality; and
• prepare aggregated business statistics.

Where reasonably possible, we use aggregated or anonymised information for analytical purposes.

Legal, Security and Compliance Purposes

We may process information where necessary to:

• comply with applicable UAE laws;
• maintain accounting, tax and corporate records;
• establish, exercise or defend legal rights;
• prevent fraud or misuse;
• protect the security of our website, systems, participants and business;
• respond to lawful requests from regulators, courts or public authorities; and
• investigate suspected breaches of our Terms of Use.

6. Lawful Basis for Processing

Depending on the circumstances, we may process Personal Data because:

• you have provided clear consent;
• processing is necessary to perform a contract with you or take steps you request before entering into one;
• processing is necessary to comply with a legal obligation;
• processing is otherwise permitted or required under applicable UAE law; or
• another lawful ground is available under applicable legislation.

Where we rely on consent, you may withdraw that consent at any time. Withdrawal does not affect processing lawfully carried out before consent was withdrawn.

7. Marketing Preferences

We aim to separate marketing consent from communications that are necessary to deliver a service.

For example, if you register for an event, we may send information required to administer that event regardless of whether you have subscribed to general marketing communications.

Where you have subscribed to Her Circle marketing, you may unsubscribe at any time.

We may retain limited information, such as your email address on a suppression list, where necessary to ensure that we respect your request not to receive further marketing.

8. Cookies and Similar Technologies

Our website uses cookies and similar technologies. Cookies are small files or identifiers stored on or associated with your device.

Strictly Necessary Cookies

These are required for core website functionality, security, forms and bookings, for example to recognise a booking you have started when you return from payment.

Analytics Cookies

We use Google Analytics 4 (Google), loaded through Google Tag Manager, to understand how visitors use the website and actions such as booking a diagnostic, reserving an event seat or subscribing to updates. Analytics data is kept for 14 months.

Advertising Cookies

We use the Meta Pixel (Meta) and the LinkedIn Insight Tag (LinkedIn) to measure the results of our campaigns and to show relevant Her Circle content to people who have visited our website.

We do not send your name, email address or phone number to these analytics or advertising tools.

Your Choices

• You can block or delete cookies in your browser settings. Disabling some cookies may affect website functionality.
• You can opt out of Google Analytics with the Google Analytics opt-out browser add-on.
• You can manage ad preferences in your Meta and LinkedIn account settings.

The technologies we use may change from time to time; this section will be updated when they do.

9. Third-Party Service Providers

We may use third parties to operate Her Circle and provide our services.

These may include providers of:

• website hosting and infrastructure;
• form and survey tools, including external form platforms;
• customer relationship management systems;
• email and communication systems;
• calendar and appointment booking systems;
• event registration and ticketing;
• payment processing;
• analytics;
• cloud storage;
• IT and cybersecurity;
• accounting;
• legal and professional services; and
• other operational services.

These service providers may process Personal Data on our behalf or, depending on the service, act as independent controllers under their own privacy policies.

We expect service providers handling Personal Data on our behalf to apply appropriate confidentiality, security and data-protection safeguards.

10. Partners, Experts and Other Third Parties

Her Circle operates a partner-powered ecosystem and may connect users with external specialists, experts, venues, speakers or organisations.

A recommendation, introduction, event appearance or collaboration does not automatically mean that the relevant third party is part of Her Circle or that Her Circle controls its privacy practices.

Where information must be disclosed to facilitate an introduction, opportunity or programme, we will limit the information shared to what is reasonably necessary and use an appropriate lawful basis.

You should review the privacy terms of third parties before providing information directly to them.

11. International and Cross-Border Data Transfers

Some of our service providers may host or process Personal Data outside the UAE.

Where Personal Data is transferred outside the UAE, we will take reasonable steps to ensure that the transfer is carried out in accordance with applicable UAE requirements.

Depending on the circumstances, safeguards may include:

• using providers located in jurisdictions offering appropriate data protection;
• contractual commitments requiring appropriate protection;
• requiring service providers to maintain appropriate confidentiality and security measures;
• relying on your explicit consent where legally permitted and appropriate; or
• another transfer mechanism permitted under applicable UAE law.

12. Data Retention

We retain Personal Data only for as long as reasonably necessary for the purpose for which it was collected and for any additional period required by applicable law.

Retention periods may vary depending on the nature of the information.

For example:

• enquiry and diagnostic information may be retained while we are actively communicating with you and for a reasonable follow-up period;
• membership and programme records may be retained for the duration of the relationship and a reasonable period afterwards;
• transaction, invoice, tax and accounting records may be retained for the statutory retention periods applicable in the UAE;
• marketing information may be retained until you unsubscribe or we determine that it is no longer appropriate to retain it; and
• records relevant to a complaint or dispute may be retained for as long as reasonably required to address the matter or protect legal rights.

Where information is no longer required, we may securely delete it or anonymise it so that it no longer identifies you.

13. Data Security

We take reasonable technical and organisational measures designed to protect Personal Data against:

• unauthorised access;
• accidental loss;
• unlawful disclosure;
• destruction;
• alteration; and
• other unlawful or unauthorised processing.

Measures may include access controls, secure systems, appropriate authentication, vendor controls, backups and staff or contractor confidentiality obligations.

No website, cloud platform or electronic transmission can be guaranteed to be completely secure. Users should therefore also take reasonable steps to protect information they transmit online.

14. Data Breaches

If we become aware of a Personal Data breach, we will assess the nature and potential consequences of the breach and take reasonable steps to contain and address it.

Where notification to an individual or competent UAE authority is required by applicable law, we will make the notification in accordance with the applicable legal requirements.

15. Your Rights

Subject to applicable UAE law and any lawful exceptions, you may have rights including the right to:

• obtain information about the Personal Data we process and the purposes of processing;
• request access to information concerning you;
• request correction of inaccurate or incomplete Personal Data;
• request deletion of Personal Data in circumstances permitted by law;
• request restriction of certain processing;
• object to or request that we stop processing in circumstances provided by law, including certain direct marketing;
• request transfer of Personal Data where applicable and technically feasible;
• withdraw consent where processing is based on consent;
• object to certain decisions based solely on automated processing and request human review where applicable; and
• raise a complaint concerning our processing of Personal Data.

To exercise any of these rights, contact:

hello@hercircle.info

We may request reasonable information to verify your identity before acting on a request.

Certain rights may be restricted where retention or processing is necessary to comply with UAE law, protect third-party rights, establish or defend legal claims, maintain information security or satisfy another lawful requirement.

16. Automated Decision-Making

Her Circle does not currently intend to make decisions that produce legal or similarly significant effects on individuals solely through automated processing.

We may use digital tools to organise information, support CRM workflows, segment communications or assist our internal assessment processes, but meaningful decisions about programme suitability, support, partnerships or introductions may involve human review.

If this practice materially changes, we will update this Privacy Policy where required.

17. Confidential Business Information

Certain Her Circle programmes, diagnostics and founder discussions may involve commercially sensitive business information.

We take reasonable steps to limit unnecessary disclosure, but users should not provide trade secrets, passwords, highly sensitive financial information or other information that is not reasonably necessary for the service.

Where Her Circle facilitates group sessions or peer discussions, participants may also receive information directly from one another. Such information is subject to applicable programme rules and confidentiality expectations, but Her Circle cannot guarantee the conduct of every participant.

18. Third-Party Websites

Our website may contain links to third-party websites or services.

These websites have their own privacy policies and practices. Her Circle is not responsible for how an independent third party collects or processes information once you leave our website or interact directly with that third party.

We encourage you to review the relevant third party's privacy policy.

19. Children

Her Circle's services are intended for adults and business professionals.

We do not knowingly offer memberships, programmes or commercial services to individuals under the age of 18.

If you believe that Personal Data relating to a minor has been provided to us inappropriately, please contact us so that we can review the matter.

20. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in:

• law or regulation;
• our business model;
• our services;
• the technologies we use; or
• our data-processing practices.

The updated version will be published on our website with a revised effective date.

Where a change materially affects how we process Personal Data, we may provide additional notice where appropriate.

21. Contact and Complaints

For questions, requests or concerns relating to privacy or Personal Data, contact:

Her Circle Enterprises L.L.C-FZ
Trading as Her Circle
Dubai, United Arab Emirates
Email: hello@hercircle.info

We encourage you to contact us first so that we can review and address your concern.

You may also have the right to submit a complaint to the competent UAE data protection authority in accordance with applicable law.